Cloud PBX
TELECOM makes available servers, software and guaranteed support PBX in the cloud for any type of businesses that require host your PBX without high costs time, money and infrastructure and take full control of management, operation and information from your Call Center PBX.
PBX solution ready for full control of business services. Instead of basic PBX, Telecom offers customers a virtualized instance along with advanced call center so they can enjoy a PBX in the cloud without compromising traditional features.
Say goodbye of Traditional Switches!
- Create phone menus, Call schedules, waiting queues, music, free calls between extensions, control agents, recordings and much more ...,
- No physical infrastructure. Your PBX is hosted on our servers in the cloud and will have a web portal to configure it according as required.
For Call Center Agents
Monitor business activities and manage customer (24 hours - 7 days) using the internet service by viruales switchboards IPPBX or VoIP devices.
Dedicated servers
Maintenance and rental (rental) dedicated servers / Callcenter VPS and install any software to manage service call center (Goautodial, Vicidial, Elastix, Asterisk, Issabel ...)
CONFIGURE SU PROPIO CALL CENTER PBX / SWITCH ON CLOUD
Request the plan as Cloud PBX that fits your phone needs
Advice, installation, maintenance and support any specialized software to manage telephone service (callcenter) your company or business. We have solutions in Cloud PBX system for managing Goautodial, Vicidial, Elastix, Asterisk, Issabel, FussionPBX…
ISSABEL PBX
ISSABELPBX, open source software based on Asterisk, used to mount servers telephone and unified communications, what includes: PBX IP, email, instant messaging, fax, collaborative functions, etc.
Issabel It has many features to enhance its telecommunications services in the enterprise, It has a web interface and Call Center module which incorporates an autodialer, progressive – predictive, making it one of the best of its kind and a series of telephone and collaborative applications that can be incorporated easily on the road…
multiple Functionalities
VoIP PBX
Call Recording Web Interface, voicemails, IVR configurable, extensions, CDRs, conferences, Call Queue…
Tools PBX
Fax service via web, email, calendar pbx, interface hours, phone cards, CRM applications.
Predictive Dialer
Automatic dialing system, predictive and progressive call center with a
Instant messaging
Instant messaging server integrated PBX and configurable from the web that allows you to use a wide range of customers.
Telephony Hardware
It supports many brands VoIP phones from any manufacturer: Grandstream, Atcom, Linksys, Cisco, Yealink, Snom and more…
Módulo Call Center
The call center module can handle both campaigns incoming and outgoing calls and PBX control agents.
GOAUTODIAL (VICIDIAL)
VICIdial® It is a complete software suite for callcenter. It is based on the telephony system Open source PBX Asterisk. With her, you can create a contact center input and output full input support via email.
Goautodial (Vicidial) It has many features. The agent and administrator interfaces are highly complete. The information is practical and unfolds in real time. Everything is controlled through your Internet browser. It offers the ability to view different real-time reports and summarized, as well as several options and detailed settings for campaigns and agents.
multiple Functionalities
Control Panel
intuitive interface with detailed reports and real-time analysis of what is happening in your call center.
Complete system
incoming campaigns, outgoing, mixed, blaster / reminders, manual dialing, predictive, progressive; all for a call center system.
Call Recording
complete recordings of calls or on demand and the option to store call recordings (voiceprint) in your own NAS / FTP.
Customer management
Loading and unloading of customer lists , filtering and recycling leads, Internal DNC and Blacklist, time zone restrictions, reports…
Team management
multi-group assignments and multiple campaigns, priority routing agent, support remote and mobile workers…
System Reports
Measures dropouts, contact rates, yields per campaign and agent, IVR, callbacks, CDR, way calling, voicemail…
FUSIONPBX (FREESWITCH)
FusionPBX It is used as a PBX for call center server, fax, VoIP server, Voicemail, conference, Voice applications, frame devices and more. FreeSWITCH It is a communication platform platform, multithreaded and scalable.
FreeSwitch (FusionPBX) It provides unlimited extensions, voicemail to email, music on hold, Call Park, call center, call queues, provisioning phones and many other features. It provides the functionality you need and provides corporate phone system features small, medium and large enterprises.
multiple Functionalities
Complete system
incoming campaigns, outgoing, mixed, blaster / reminders, manual dialing, predictive, progressive; all for a call center system.
Call Recording
complete recordings of calls or on demand and the option to store call recordings (voiceprint) in your own NAS / FTP.
Control Panel
intuitive interface with detailed reports and real-time analysis of what is happening in your call center.
System Reports
Measures dropouts, contact rates, yields per campaign and agent, IVR, callbacks, CDR, way calling, voicemail…
Customer management
Loading and unloading of customer lists , filtering and recycling leads, Internal DNC and Blacklist, time zone restrictions, reports…
Team management
multi-group assignments and multiple campaigns, priority routing agent, support remote and mobile workers…
Cloud PBX
Instalation and maintenance
Technical support
SOLUTIONS FOR CLOUD PBX SYSTEMS BUSINESS CALLCENTER
Request the Cloud PBX service that requires your company or business without large investments
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